We are very proud to announce that we have surpassed a massive milestone of 70,000 Trust Pilot Reviews!
Our average star rating is 4.6/5, which represents an ‘Excellent’ rated service on the Trust Pilot platform.
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We’ve not been keeping up with our blog as much as we’d like, but it’s only because we’ve been super busy.
During COVID-19 we were able to adapt to cope with the surge in delivery demands and that experience.Here’s a brief overview of what’s been happening over the last 12 months.
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Next Day, UK Haulage & 1.5-Person Delivery
Furdeco are class-leading 2-person Delivery Solution Provider, but did you know we also offer more niche services for our existing Clients?
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In late 2023 Furdeco hosted our first and very successful industry Open day at our HQ in Walsall.
Where and Why?
The event which took place on a beautiful sunny day in September 2023 at our Walsall HQ, was an opportunity for us to develop relationships and learn in detail what the delivery industry needs so we can improve our service.
We’ve selected a few of our valued Clients to showcase how we are delivering reputations and growing our business.
BCE Riley, Domestic Appliance Distributors, Harbour Lifestyle, Land of Beds & Limitless Digital Group
We are very proud to announce that we have surpassed a massive milestone of 25k Trust Pilot Reviews!
Particularly in the last few years, the business has multiplied, and experiencing large-scale expansion means our teams are working extraordinarily hard, to ensure customer service is our priority.
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Our 2-person delivery crews are out nationally and daily so planning out their routes is very important. I start my day off by analysing the vehicle flees and staffing to enable our drivers and assemblers have a clear route and enable them to keep to their estimated timeslots.
We are recruiting for drivers and drivers mates all the time. I conduct any interviews lined up for the day and get involved in the recruitment and drivers academy process.
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Being a Senior Account Manager means I am developing and maintaining long-term relationships with my clients daily and focus on providing the best possible service each and every day.
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The delivery industry is being continuously changed for the better, with the introduction of services such as two-man (or white-glove) delivery. In response to customer demands, this aspect of the industry is largely centered around customer service as opposed to manual assistance. This delivery service is most suited to items that are larger or more delicate and would not be best suited for transport by a mainstream courier.
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Due to rapid business growth, we are currently recruiting for a number of roles within Furdeco.
On Thursday 13th of February, we will be hosting a drop-in recruitment day between 2pm - 7pm at West Midlands House, Gipsy lane, Willenhall, WV13 2HA.
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The Furdeco home delivery family has a diverse range of career roles and team members. Head Office, HR, Delivery, Warehousing, IT, Accounts and Customer Services are just some of the core components of the business which are growing with Furdeco.
To find out more about career opportunities, please visit our careers page.
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