A Review

We’ve not been keeping up with our blog as much as we’d like, but it’s only because we’ve been super busy.

During COVID-19 we were able to adapt to cope with the surge in delivery demands and that experience

Here’s a brief overview of what’s been happening over the last 12 months:

Reputation Delivered

Our tagline is a perfect illustration of our service quality. We’ve now over 70,000 Trustpilot reviews, with an average rating of 4.6 out of 5. Independently we’ve also received over 4,500 Google reviews with an average rating of 4.5 out of 5! Our clients have benefitted through our understanding that the delivery is all part of their brand experience.

Scaling

We’ve grown as a team and a business, without any sacrifice on quality.

  • Expanded delivery, SMT and service success teams with valued additions to our account management, transport and finance departments

  • New Sales Director

  • New Driver Training Academy with expanded training facilities

  • New branding

  • Workforce increased by

  • Newly branded vehicle fleet increased by %

  • Best in class damage rates

Service Options

  • 2-Person White Glove Home Delivery Options which are scalable, flexible and reliable.

  • A wide range of delivery options: Nationwide, Nominated Day, Timed Windows, Drop Shipping and Next Day

  • Auxiliary services including, Haulage, European, Freight Forwarding and 1.5-Person Delivery.

  • Furniture delivery service of sofas, dining, beds and more

  • Appliance delivery service of white goods including washing machines, fridge freezers, televisions and more.

  • Additional services such as furniture assembly including flat packed furniture and appliance installations such as wet connect and electrical hardwire.

  • Rapid Client set up and go live including emergency escalation services.

    Phew!

Location, Location, Location

  • Sparkling new warehouse premises and HQ in Walsall. We help an Open Day to showcase our facilities and develop our relationships. Learn more here.

  • London warehouse to streamline capital-centric clients.

  • Previous HQ is now a dedicated recycling and returns centre.

  • These locations maintain our Less Touchpoints = Less Damage service assurance

Partners and Clients

In a rapidly changing industry, we’ve acquired a new group of 2-Person Home Delivery partners. Our reputation and improved reliable, scalable and flexible options enable these relationships to flourish. These clients are from a range of sectors and include The Range, Aldi and ClearCycle.

Open an account or contact us to discuss your options.

Updates, Team, Service, DeliveryFurdeco TeamFurdecofurdeco, 2-person delivery