We are very proud to announce that we have surpassed a massive milestone of 70,000 Trust Pilot Reviews!
Our average star rating is 4.6/5, which represents an ‘Excellent’ rated service on the Trust Pilot platform.
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We’ve not been keeping up with our blog as much as we’d like, but it’s only because we’ve been super busy.
During COVID-19 we were able to adapt to cope with the surge in delivery demands and that experience.Here’s a brief overview of what’s been happening over the last 12 months.
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Next Day, UK Haulage & 1.5-Person Delivery
Furdeco are class-leading 2-person Delivery Solution Provider, but did you know we also offer more niche services for our existing Clients?
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In late 2023 Furdeco hosted our first and very successful industry Open day at our HQ in Walsall.
Where and Why?
The event which took place on a beautiful sunny day in September 2023 at our Walsall HQ, was an opportunity for us to develop relationships and learn in detail what the delivery industry needs so we can improve our service.
We’ve selected a few of our valued Clients to showcase how we are delivering reputations and growing our business.
BCE Riley, Domestic Appliance Distributors, Harbour Lifestyle, Land of Beds & Limitless Digital Group
We are very proud to announce that we have surpassed a massive milestone of 25k Trust Pilot Reviews!
Particularly in the last few years, the business has multiplied, and experiencing large-scale expansion means our teams are working extraordinarily hard, to ensure customer service is our priority.
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Our 2-person delivery crews are out nationally and daily so planning out their routes is very important. I start my day off by analysing the vehicle flees and staffing to enable our drivers and assemblers have a clear route and enable them to keep to their estimated timeslots.
We are recruiting for drivers and drivers mates all the time. I conduct any interviews lined up for the day and get involved in the recruitment and drivers academy process.
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Being a Senior Account Manager means I am developing and maintaining long-term relationships with my clients daily and focus on providing the best possible service each and every day.
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We have recently partnered with the Black Country Food Bank who now have 24 food banks across Dudley, Walsall and Sandwell, helping to improve the lives of marginalised and disadvantaged people throughout the community, whilst also tackling the rising levels of food poverty.
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With the introduction of the new system of Covid restrictions in England from the 14th October being separated into tiers, and as the country heads into further lockdown. We feel now is a good time to share an update of the most recent measures put in place at Furdeco.
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Here at Furdeco Home Delivery, we have experienced rapid growth over the past few years and we are continuing to do so, with a growth of 25% so far this year!
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As government restrictions are now beginning to relax, we are happy to announce that we are looking to re-start our unpack and install service for all our customers from the 6th July 2020.
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We would like to thank everyone for your support and patience through these difficult times. We have been outlining plans to try to return to our full service as of the15th of June however unfortunately this has not been possible. Our top priority is keeping our staff and customers safe and as such are following government guidelines very closely.
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As we start May, some thoughts on the last month at Furdeco.
“I cannot stress enough my gratitude, admiration for our team during the last month. They are aware of their responsibilities and have adapted to change with minimal fuss. “
Andrew Turner, Head of Change at Furdeco